POLICY STATEMENTS

Equality and Diversity Policy Statement

In compliance with the Equality Act 2010, Proteus Media Group Ltd is committed to providing fair and equal treatment for all stakeholders and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. All staff are expected to treat everyone with whom they come into contact with dignity and respect and they should be aware of the importance the organisation attaches to equality and diversity.

 

Prevent Policy Statement

We have a statutory duty under Section 26 of the Counter-Terrorism and Security Act 2015 to have “due regard to the need to prevent people from being drawn into terrorism”. We are committed to providing a caring, friendly and safe environment for all of our employees so that they can work in a relaxed and secure atmosphere. We believe every employee should be able to participate in all activities in an enjoyable and safe environment and be protected from harm. This is the responsibility of every individual employed by, or invited to deliver services at Proteus Media Group Ltd.

Customer Feedback, Compliments and Complaints Policy Statement

We are committed to providing an efficient and responsive service to all our customers and stakeholders. By collecting feedback, Proteus Media Group Ltd aims to continue to improve our service to our customers and stakeholders – by listening and responding to their feedback, including compliments and complaints.

Proteus Media Group Ltd collects feedback in a variety of ways - surveys, evaluation forms, social media, etc. Proteus Media Group Ltd views feedback as an opportunity to improve our customer satisfaction across all areas of the organisation. Written compliments and complaints may be sent to Proteus Media Group Ltd, Customer Satisfaction Team at 55 Derwent Chase, Rotherham, South Yorkshire, S60 8AT or via email to info@proteusmediagroup.com

Bullying and Harassment Policy Statement

We are committed to providing a working environment in which staff are given the dignity and respect they deserve. All staff have the right to work for the organisation without fear of bullying or harassment. Proteus Media Group Ltd takes any allegation of bullying and harassment very seriously, without prejudice. The procedure aims to ensure that a defined process is in place to deal with an allegation of bullying and harassment. It provides a definition of what constitutes unacceptable behaviour and ensures that the appropriate mechanisms are in place for addressing any issues.

© 2019 Copyright Proteus Media Group

  • Proteus Media Group Facebook page
  • Proteus Media Group Instagram page
  • Proteus Media Group Twitter page
  • Proteus Media Group YouTube channel
  • Yelp - Grey Circle

Proteus Media Group Ltd, a registered company limited by shares, which is registered in England & Wales under company number 12089513. 

Registered office: 71-75 Shelton Street, Covent Garden, London. WC2H 9JQ

VAT registered: 329 0147 17